Delivery Information

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the Seller or our courier partners have a holiday between the day  order is placed and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?

We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:

Product's availability : The destination to which you want the order shipped   to  and location of the Seller.

Why does the estimated delivery time vary for each item?

You have probably noticed varying estimated delivery times for  product you are interested in. Delivery times are influenced by product availability, geographic location of the receiver, your shipping destination and the courier partner's time-to-deliver in your location.Please enter your default zip code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

does not / cannot ship to my area. Why?

Please enter your zip code  on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
If you haven't provided your zip code until the checkout stage, the zip code in your shipping address will be used to check for service ability. Whether your location can be serviced or not depends on

    Whether the Seller ships to your location
    Legal restrictions, if any, in shipping particular products to your location
    The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

Why is the COD option not offered in my location?

Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return. Wherever possible we will facilitate the pick-up of the item. In case, the pick-up cannot be arranged, you can return the item through a third-party courier service.

What do the different tags like "In Stock", "Available" mean?

'In Stock'

For items listed as "In Stock", Sellers will mention the delivery time based on your location zip code (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available).

'Available'

The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder' or 'Forthcoming'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Back In Stock Soon'

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.

'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Permanently Discontinued'

This product is no longer available because it is obsolete and / or its production has been discontinued.

'Out of Print'

This product is not available because it is no longer being published and has been permanently discontinued.